Lucy James

Associate Certified Coach - International Coaching Federation

My coaching style is upbeat and empathic. I partner with my clients giving them the time and space to reflect and explore, but will also provide constructive challenge

Clients tell me that this approach helps them to increase their self-awareness and develop new behaviours, skills and mindsets that enable them to perform at their best, both professionally and personally.

I coach individuals at all levels in organisations. Whilst coaching goals are unique to the individual, common coaching topics that I support clients with include: exploring and adapting communication style, managing stress, building self-confidence, delegating effectively, time management, assertiveness skills and supporting individuals as they transition in to parenthood.

Lucy Testimonials

“Having returned to work following the birth of my first child, Lucy and I had a chemistry session to start my coaching journey. I instantly felt a connection with Lucy and a mutual respect.

Lucy shared with me coaching tools to help me navigate my way back into the world of work while helping me feel empowered and confident being a full time working mum. I have a greater awareness of new skills that I have acquired as a parent and how I can apply those skills into job role to help me continue to feel successful in my role without denying my role as a mum.”

Field Training Manager, Cosmetics Retail

“Lucy has made a significant change to my life and I can say without doubt I am a new person after our coaching sessions. She is warm and a great listener who most importantly has a very efficient style that makes you feel good and challenged at the same time. My main issue was a lack of confidence and Lucy has showed me ways to overcome this. She taught me to believe in myself, to value all my single and ‘small’ achievements and to feel in control all without changing who I am. Our sessions have been key for me to achieve the biggest goals in my professional career so far. Not only that, I now feel I can go even further! Lucy, I can’t thank you enough for everything!”

SC, Associate Director, Market Research, UK, 2020

“I feel so lucky I had the chance to cross paths with Lucy. She has made a significant change to my life and I can say without doubt I am a new person after our coaching sessions. She is warm and a great listener who most importantly has a very efficient style that makes you feel good and challenged at the same time. My main issue was a lack of confidence and Lucy has showed me ways to overcome this. She taught me to believe in myself, to value all my single and ‘small’ achievements and to feel in control all without changing who I am. Our sessions have been key for me to achieve the biggest goals in my professional career so far. Not only that, I now feel I can go even further! Lucy, I can’t thank you enough for everything!”

SA, Marketing Executive, Healthcare, UK, 2020

“With my role leading a large and rapidly growing team, Lucy worked with me to understand my specific needs and was able to outline models, approaches, methods, and techniques to navigate high-pressure and challenging situations. Lucy was able to support me to explore and develop the most critical areas of focus as a leader to improve performance, challenging me along the way and with enough flexibility to address specific situations. As a result, I’m a more capable leader with significantly improved clarity. I’m better equipped for my current role, and for what is beyond, with the tools to succeed. I thoroughly recommend Lucy as a coach for anyone in a senior role looking to build the foundations to thrive."

JM, Head of Retail, Retail UK, 2020

“Lucy is a really wonderful coach, she is patient, kind and understanding in her approach and I came out of every session feeling really energised. In my coaching sessions with Lucy, I gained a lot of insight into what my challenges were and how I could overcome them to move forward in a constructive way rather than feeling stuck in a negative cycle. Lucy helped me to build my confidence and resilience back up and inspired me to feel excited about my next steps. I am really grateful to Lucy for the positive impact her coaching has had on my life and career and I would highly recommend her to anyone looking for a coach.”

JK, Media Planning, Entertainment, UK, 2021

Professional Background:

I started my career on the Business Leadership Development Programme for Barclays Bank. Over a seven year period in the Financial Services industry, I managed a range of high profile marketing campaigns in pressurised, target-driven environments.

Keen to take my learning around high performance and leadership development into a completely new environment, I swapped Canary Wharf for a socially deprived part of London, helping to transform a failing secondary school. This ignited my passion for creating organisational change and led to me to a career as an Executive Coach.I am an International Coaching Federation (ICF) Associate Certified Coach and an Accredited Insights® Discovery Practitioner.

Recent Assignments:

  • One-to-One coaching for over 70 Directors and Associate Directors considered ‘top talent’ on a leadership programme for a leading UK Market Research company.

  • One-to-one coaching and team work with the board of a media company. The CEO fed back that the team became more open with each other, communication improved significantly and the team worked more cohesively.

  • Facilitated workshops across an international technology company, focussing on personality types and how to adapt communication style.

Accreditation and Training:

  • Associate Certified Coach, International Coaching Federation

  • Accredited Insights® Discovery Practitioner

  • Accredited workplace mediator

  • MSc in Management

  • BSc in Psychology from Loughborough University